What can I ask Ed about using Ed.ai?

Ed (“Talk to Ed!”) also answers your questions about using Ed.ai, based on the articles in this help center. Ed can also pass a technical problem on to our support team.

Getting started with Ed.ai

• “How do I add my students’ papers to an assessment?”

• “How long does grading take?”

• “How do I edit my assessment’s grading scale?”

• “How do I share graded papers with my students?”

• “How do I export my assessment’s scores?”

• “How do I generate a reteaching activity for part of my class?”

Understanding a situation

• “Why is this paper showing an error?”

• “Why don’t my students show up in my group?”

Reporting a problem

• “I have a problem: [describe what happens, what you did and the error message, if any]. Can you report it to the team?”

Ed then prepares a report for the support team (description, steps, error message): review it, then click “Approve” to send it.

You can also email us at contact@ed.ai.