How do I contact support?

Last updated: October 15, 2026

The Ed.ai team is here to help.

Before you write to us:

  • Browse this help center: you'll likely find a quick answer to your question!

  • You can also ask your question directly to Ed, the Ed.ai assistant, from “Talk to Ed!” in the app.

If you still need help, you can reach us:

Please include in your message:

  • Your name and your school

  • What you need help with

  • And, for a bug, what you were doing when it happened and a screenshot of the problem

We read every message carefully, and we'll get back to you as fast as we can!