How do I contact support?
Last updated: October 15, 2026
The Ed.ai team is here to help.
Before you write to us:
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Browse this help center: you'll likely find a quick answer to your question!
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You can also ask your question directly to Ed, the Ed.ai assistant, from “Talk to Ed!” in the app.
If you still need help, you can reach us:
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by email at contact@ed.ai
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or with our contact form
Please include in your message:
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Your name and your school
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What you need help with
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And, for a bug, what you were doing when it happened and a screenshot of the problem
We read every message carefully, and we'll get back to you as fast as we can!